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AI-Mediated Mental Health Support: The Role of Attachment Orientation and Psychological Distress

A preregistered cross-sectional survey of 584 Israeli adults who use general-purpose generative AI asks whether attachment orientation (ECR-RS) and psychological distress (DASS-21) are associated with using these tools for emotional support, coping advice or mental health assistance. Hierarchical logistic regression entered age, then attachment dimensions, then distress.

Publisher

Cyberpsychology, Behavior, and Social Networking (SAGE); Tel-Hai College; Bar-Ilan University; University of Haifa

Published

29 Sept 2026

Added

today

Key Findings

  • 29.3% of respondents (171 of 584) reported turning to general-purpose generative AI at least once for emotional support, coping advice or mental health assistance; the proportion was 47.0% among those reporting severe distress
  • Psychological distress was the strongest psychological correlate of use; younger age and female gender also predicted use
  • Attachment anxiety was associated with use, but the association was no longer significant once distress was entered, which the authors attribute to variance shared between the two constructs
  • Attachment avoidance was negatively but not significantly associated with use
  • The authors state that the high uptake among severely distressed users points to a need to evaluate the safety, crisis-response quality and clinical-displacement risks of consumer-facing AI

Methodology Notes

Nonprobability online panel sample (iPanel, Israel), data collected November 2025; adults 18-70 who had used a general-purpose generative AI tool such as ChatGPT or Gemini in the past year; 16 respondents excluded on attention checks; final n=584 (mean age 43.5, 49.5% female). Use was a single self-reported binary item that counts anything from one exchange to sustained use. Published online 2026-09-29 (Crossref; PubMed PMID 42808327, entrez date 2026-09-29). The SAGE page returned 403, so the abstract was read from Crossref and PubMed, and methods and odds ratios from the PsyArXiv preprint (posted 2026-02-18). Preregistration is stated in the preprint. The preprint's final model reported avoidance as marginally significant (p=.050); the published abstract reports it as non-significant, and the key findings follow the published abstract.

Authors

Dorit Hadar Shoval, Elad Refoua, Karny Gigi, Yuval Haber, Inbar Levkovich, Iftach Tsafrir, Ori Pen, Zohar Elyoseph

Tags

surveyisraelattachmentdass-21help-seekinggeneral-purpose-assistants

Cite This

APA

Dorit Hadar Shoval et al. (2026). AI-Mediated Mental Health Support: The Role of Attachment Orientation and Psychological Distress. Cyberpsychology, Behavior, and Social Networking (SAGE); Tel-Hai College; Bar-Ilan University; University of Haifa. https://journals.sagepub.com/doi/10.1177/21522715261494423