生成ＡＩ利用者の利用実態に関するアンケート結果 (Survey Results on the Usage of Generative AI by Its Users)

Key Findings

• — Worry consultation (悩み相談) was named as a daily-life purpose by 23.3% of all respondents and by 52.4% of women aged 10-19 (36.9% of women in their 20s, 34.0% in their 30s); among men the highest rate was 29.1% (30s)
• — 38.6% overall trusted generative AI's advice on human relationships ('very' 8.3% plus 'somewhat' 30.3%); among women aged 10-19 the figure was 63.1% (21.4% plus 41.7%)
• — Asked who they can consult easily (first choice), conversational-AI users named a spouse/partner (36%), a friend (16%) and their mother (16%), followed by conversational AI (11%) in fourth place
• — For consultations about friends, acquaintances or family, the most common reason for asking conversational AI was that the topic is hard to raise with people
• — About half reported no bad effect; the most common bad effect, at about 20%, was relying on AI so much that time spent thinking for oneself decreased. Respondents using voice input agreed more often than average that AI use had reduced real-world activity or that they felt uneasy without AI

Methodology Notes

Internet survey fielded 16-18 February 2026; quota sample of 103 men and 103 women in each of seven age bands (10-19 to 70+), n=1,442, screened from a 30,001-person pre-survey of residents aged 10+. Quota cells are equal in size, so totals are not population-weighted. Self-report. Published as 参考資料1 for the 4th meeting (4 June 2026) of the 人工知能（AI）技術の利用と消費者問題に関する専門調査会. Kyodo reported the same results on 1 May 2026, so an earlier release exists that was not located. Figures read in the tables and summary pages of the cao.go.jp PDF (Q6-2, Q15-2, Q18-1, Q24-Q26, Q29).

Sources