Perceived support from AI chatbots and loneliness among higher vocational college students: a short-term three-wave study of social interaction anxiety and perceived social support
Three-wave panel survey of students at four higher vocational colleges in Jiangxi and Guangdong, China, during the spring semester of 2025 to 2026, with about eight weeks between waves (T1 n=1,500; matched three-wave n=1,200). Defines perceived support from AI chatbots as the subjective experience of receiving support while using AI chat tools and tests its cross-lagged associations with loneliness, social interaction anxiety and perceived human social support.
Publisher
Frontiers in Psychology (Frontiers); Yingtan Vocational and Technical College
Published
15 Sept 2026
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today
Key Findings
- T2 perceived support from AI chatbots predicted lower T3 loneliness
- T1 and T2 perceived AI support each predicted higher social interaction anxiety at the following wave, and social interaction anxiety predicted later loneliness; T1 AI support indirectly predicted T3 loneliness through T2 social interaction anxiety
- Perceived human social support at T1 moderated the associations: the compensatory link between AI support and lower loneliness held under high human support and was not significant under low human support
Methodology Notes
Observed-composite cross-lagged panel model; self-report measures; recruitment through class WeChat groups; about 16 weeks of follow-up; single author. The article metadata gives an online date of 25 August 2026 and a publication date of 15 September 2026; the latter is used. Full text read on the Frontiers article page.
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Topics
Authors
Hu, Jiangnan
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Cite This
APA
Hu, Jiangnan. (2026). Perceived support from AI chatbots and loneliness among higher vocational college students: a short-term three-wave study of social interaction anxiety and perceived social support. Frontiers in Psychology (Frontiers); Yingtan Vocational and Technical College. https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2026.1928350/full
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