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Addendum to GPT-5 System Card: Sensitive Conversations

OpenAI's system-card addendum documenting the October 3, 2025 update to ChatGPT's default model (GPT-5 Instant) aimed at better recognizing and supporting users in mental and emotional distress. Developed with more than 170 mental health experts, the update introduced two new production safety evaluations — 'emotional reliance' and 'mental health' (delusions, psychosis, mania) — alongside existing self-harm evaluations, and reports before/after not_unsafe scores comparing the August 15 and October 3 models.

Publisher

OpenAI

Published

27 Oct 2025

Added

yesterday

DOI

Key Findings

  • OpenAI worked with 170+ mental health experts and reports a 65-80% reduction in responses falling short of desired behavior across mental-health-related domains.
  • New 'emotional reliance' evaluation: not_unsafe score improved from 0.507 (Aug 15 model, run retrospectively) to 0.976 (Oct 3 model).
  • New 'mental health' evaluation (isolated delusions, psychosis, mania): 0.273 to 0.926 — the largest single-category gain.
  • Self-harm/intent improved 0.874 to 0.933 and self-harm/instructions 0.805 to 0.890.
  • Unhealthy emotional dependence or attachment to ChatGPT is now formally a disallowed-content policy category with its own launch evaluation.

Methodology Notes

LLM-based grading models scoring a not_unsafe metric against OpenAI policy; new evaluation sets deliberately built from adversarial cases where existing models underperformed, so error rates are not representative of average production traffic; August 15 model scored retrospectively. Evaluations are new and expected to evolve; no per-category sample sizes disclosed.

Tags

system-cardemotional-reliancepsychosisself-harmgpt-5clinical-experts

Cite This

APA

OpenAI (2025). Addendum to GPT-5 System Card: Sensitive Conversations. OpenAI. https://cdn.openai.com/pdf/3da476af-b937-47fb-9931-88a851620101/addendum-to-gpt-5-system-card-sensitive-conversations.pdf